PAN PROCESS’ philosophy is based upon ethical conduct, mutual trust and teamwork. To ensure continuous improvement, we challenge, test, re-evaluate and continually raise our standards of excellence

The heart of our safety and environment programme is a firm commitment and belief by all management and employees that zero accidents is achievable and to remove all conditions that could lead to injuries or damage to the environment.

The assurance of quality in a safe manner without significant impacts on the environment is fundamental to all work undertaken by PAN PROCESS and shall be practised by all personnel in their normal daily activities. Quality, safety and the care of the environment is enhanced by working in a systematic manner to formal procedures and information designed to eliminate the occurrence of deficiencies.

PAN PROCESS recognises that these goals will only be attained through learning from our own experiences, developing our employees, and through our relationship with our clients and business partners.

PAN PROCESS' Integrated Management System (IMS) and our management strategies are aligned to address the elements described by AS/NZS ISO 9001-2000, Quality Management Systems, AS/NZS 4801-2001, Occupational Health and Safety Management Systems, AS/NZS 14001-2004 Environmental Management Systems and AS 1470-1986, Health and Safety At Work - Principles and Practices.



Health, Safety & Environment Policy

Quality Policy



PAN PROCESS recognizes the need to be an accountable partner delivering a competitive edge to customers by managing all form of risk through innovative solutions.

PAN PROCESS has established and maintains the necessary management systems to effectively control the Commercial, Quality, Health, Safety and Environmental aspects of the business.

PAN PROCESS has in place an integrated management system encompassing the following:

  • Quality Management Systems to ISO 9001

  • Health & Safety Management Systems to AS/NZS 4801

  • Environmental Management Systems to AS/NZS 14001

The management system procedures and instructions implemented by Pan Process meet the Company’s quality objectives, provide a safe working environment and promote environmental awareness to all employees.

Our integrated system of management includes:

  • Corporate Governance

  • Financial Management

  • Operations Management

  • Projects, Contracts and Service Management

  • Health, Safety, Security and Environmental Management

  • Quality Assurance and Control

  • Human Resource Development and Management

  • Materials, Services and Logistics Management

  • Plant, Equipment and Asset Management

Our generic and specific operational performance standards, their subordinate processes, planning and productivity tools ensure all specific client, contract, company and regulatory requirements are satisfied.